1-877-908-8222 info@rccbc.ca

Nurse Point of Contact in Community

Overview:

Patients of Anahim Lake are given direct contact details to a community nurse. This point of contact offers quick responses and real-time support.

Decrease in Police Calls from New Social Worker Hire

It’s good care. It’s personalized care because somebody can send a photo of their rash to [Nurse X] at 2:00 in the morning and the next morning she gets back to them. Either try this or try that, go and see somebody for this or [that] – you know. And people feel like they’re cared for. People feel like there’s somebody to listen rather than, ‘oh, I have to drive to Williams Lake’ or ‘I have to see whoever comes to the community next time around’. There’s somebody I can reach out to now. And what we consider to be an emergency is very different from what the patients consider to be an emergency. I think from their point of view it’s great to feel like there’s somebody who listens or somebody on the other side when I’m having my crisis… think it’s great [that]…[Nurse X] is on the other side now. We make a good team.

How Did this Information Help?

 

Innovation Tags:

Maternity | Team Based Care

Contact(s):

Rob Coetzee

Phone:

tel:604-900-5793

Community:

Anahim Lake

Weblink(s):

RCCbc GENERAL CONTACT

Address

620 – 1665 West Broadway
Vancouver, BC. V6J 1X1

Phone

T: 604-738-8222
Toll Free: 1-877-908-8222
F: 604-738-8218

Have a Question About Our Innovations? Contact the Innovations Concierge

Tracey DeLeeuw
tdeleeuw@rccbc.ca

General Enquiries

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