Respect and Support within Medical Workforce Leads to Retention

[Regarding community support and retention of local providers] Well, I would say, in general, this community is unbelievably supportive and respectful of this place…you know probably the people who get the flak are probably the three MOAs, when patients are distressed, but usually they all phone back later and apologize because they’re embarrassed. You know? And everybody knows they’re working super hard. So the Hospital Auxiliary is amazing, they have a working relationship that doesn’t really involve the docs, it involves the MOAs. They come in and talk to the MOAs, which is usually [Person X], and say ‘what does the facility need?’ and then we go around, what does the facility need? And then we give them the list. Voila.